Privacy policy

Last updated: 02 February 2026

Artec Industries Private Limited (“Artec”, “we”, “our”, “us”) owns and operates the Hydropure Tanks brand (registered trademark) and the website https://www.hydropuretanks.com (the “Website”). This Privacy Policy explains how we collect, use, share, and protect information when you visit our Website, submit an enquiry, or contact us.

1) Information we collect

We may collect the following types of information:

Information you provide: Name, phone number, email address, address/location, company name, and message/enquiry details when you submit forms or contact us.
WhatsApp/phone communications: Information you share via WhatsApp or phone such as product requirements, capacity, delivery location, and installation details.
Website usage data: IP address, device and browser type, pages viewed, time spent, links clicked, and referring/exit pages.
Advertising and analytics data: Information related to ad interactions and conversion measurement (for example, lead submission events), where tracking is enabled.

2) How we use your information

We use your information to:

Respond to your enquiries, provide quotations, and communicate with you.
Coordinate delivery, installation, service, and support.
Improve our Website, products, and customer experience.
Run, measure, and optimize marketing campaigns and lead generation.
Maintain security, prevent fraud/abuse, and troubleshoot issues.
Comply with applicable legal obligations and enforce our rights.

3) Cookies and tracking technologies

We may use cookies and similar technologies for essential website functions, analytics, and advertising measurement.

You can control cookies through your browser settings. If we provide a cookie preference banner, you can manage your preferences there.

4) Sharing of information

We do not sell your personal information. We may share information in the following situations:

Service providers: Vendors who help us operate the Website and business (hosting, analytics, CRM, communication tools) and who process data on our behalf.
Advertising platforms: To measure campaign performance and conversions, and for related advertising features (where enabled).
Delivery/installation partners: Only the details necessary to fulfill your request.
Legal and safety: If required by law, legal process, or to protect the rights, safety, and security of Artec, our customers, or the public.

5) Data retention

We keep personal information only as long as needed for the purposes described in this policy, including business operations, responding to enquiries, maintaining records, and meeting legal requirements. When it’s no longer needed, we delete or anonymize it where feasible.

6) Data security

We use reasonable technical and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7) Your choices and rights

Depending on applicable law, you may have the right to request access, correction, or deletion of your personal information, and to object to or restrict certain processing.

To make a request, contact us using the details in the “Contact us” section. You may also opt out of marketing messages by following the unsubscribe/opt-out instructions in our communications or by contacting us.

8) Children’s privacy

Our Website is not intended for children, and we do not knowingly collect personal information from children.

9) Third-party links

Our Website may contain links to third-party websites or services (including social media). Their privacy practices are governed by their own policies, and we are not responsible for third-party content, policies, or practices.

10) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

11) Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Artec Industries Private Limited (Hydropure Tanks)
West Vengola P.O., Perumbavoor, Kerala – 683556, India
Email: web@hydropuretanks.com
Phone: +91 99460 30004